Working with Arsabtech follows five stages: enquiry, brief, design, revisions, and delivery — the same process whether you're ordering a logo, a full website, or an ad campaign. Here's what actually happens at each step, so there are no surprises before you reach out.
1. Enquiry
Most projects start on WhatsApp — it's usually the fastest way to reach us, and most messages get a reply within a few hours during the day. Email works too, and is often better if you're sending files, references, or a longer brief from the start. At this stage, we just want to understand roughly what you need and whether it's something we're the right fit for.
2. Brief
Once we know what you're after, we go deeper — what your business does, who it's for, what you like and don't like stylistically, and any specific requirements (pages needed, brand colors, deadline). The more detail you give us here, the fewer revision rounds you'll likely need later. If you're not sure exactly what you want yet, that's fine too — we'll ask questions to help narrow it down.
3. Design
This is where we build the actual first version — a logo concept, a homepage design, an ad creative. Every website, logo, and poster we make is built from scratch around your brand and content, not recycled from an existing template. You'll see the first draft and give feedback from there.
4. Revisions
Every website, logo, and ad we produce comes with revision rounds included, so the final result actually matches what you had in mind — we'll confirm exactly how many rounds are included when we quote your specific project. This stage moves fastest when feedback is specific and given in one clear round, rather than small scattered changes sent over several messages.
5. Delivery
Once you approve the final version, we deliver the finished files — or, for a website, launch it live. You get the final source files or assets; for websites specifically, we'll confirm who holds the domain and hosting access so there's no confusion about ownership after handoff.
What happens after delivery
We don't disappear the moment a project is delivered. If something needs a small fix shortly after launch, or you have a quick question about using your new files, reach out — ongoing support terms depend on the project, so it's worth asking directly what's included for yours.
What we ask of you as a client
- Content ready when possible — logo, text, images — since this is usually what determines how fast a project moves
- Clear, specific feedback during the revision stage rather than vague notes
- Reasonably prompt responses during the brief and revision stages, so momentum doesn't stall
Why we work this way
We're a hands-on, dedicated team, which means every project gets direct attention from the people actually doing the work — not passed between departments. This process exists to keep that advantage while still being structured enough that nothing falls through the cracks. If you want to see what actually comes out of this process, our portfolio has real examples across web, branding, and print work.
Ready to start?
If this sounds like a fit, the first step is simple — reach out with roughly what you need, and we'll take it from there.
